Identity Recovery - Identity
Restoration
Services
| Roles
and Responsibilities
ID
Sentinal Alert offers a comprehensive suite
of identity recovery services to its members:
1.
Provide Customer with a package of information
which includes a description of the resolution
process, educational articles, and guidance
for avoiding future complications.
2. Notify the three major credit bureaus, and
the Customer's affected creditors, financial
institutions, and utility providers of the identity
fraud. Provide assistance with filing a Police
Report.
3. When appropriate, provide assistance with
requesting that a fraud alert be placed on the
Customer’s credit files and affected credit
accounts.
4. When necessary, notify Merchants that a fraudulent
transaction occurred.
5. When appropriate, collect information regarding
misuse of the Customer’s accounts.
6. Create and maintain a case file to document
the identity fraud.
7. Review the Customer’s credit files
with the Customer to determine the accuracy
of the file and potential areas of fraud.
8. When appropriate, provide assistance with
obtaining and reviewing the Customer's Social
Security Personal Earnings and Benefits Statement.
9. Provide information to the FTC, and to other
government agencies as appropriate.
10. Research and investigate potential damage
to Customer's identity.
11. Other assistance as we may reasonably be
able to offer a customer on a case by case basis
as determined at our sole and absolute discretion.
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